Shipping policy

📦 SHIPPING POLICY

Last Updated: [15-02-2026]

Thank you for shopping with The Better Buy Company. Below is everything you need to know about our shipping process.


🇺🇸 🇨🇦 Shipping Locations

We currently ship to:

  • United States

  • Canada


⏳ Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

For personalized or custom products, processing time may take 2–5 business days.

You will receive a confirmation email once your order has been shipped.


🚚 Estimated Delivery Time

Delivery times vary based on your location:

United States:
5–10 business days

Canada:
7–14 business days

Please note that shipping times are estimates and may be affected by:

  • Weather conditions

  • Carrier delays

  • Customs processing (Canada)

  • High seasonal demand


📦 Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update.


💵 Shipping Fees

We offer 🚚 Free Shipping to US and Canada.


❗ Incorrect Address

Please ensure your shipping address is correct before completing checkout.

We are not responsible for:

  • Incorrect addresses entered by customers

  • Packages marked as delivered by the carrier

If a package is returned due to incorrect address, additional shipping fees may apply.


📦 Lost or Delayed Packages

If your package is significantly delayed or lost, please contact our support team and we will assist you in resolving the issue.


❓ Questions?

Contact us at:

📧 thebetterbuycompany@gmail.com 
🌐 www.thebetterbuycompany.com